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Symptoms
Mar 31, 2016 - To re-download Office for Mac 2011 go to Microsoft's Office for Mac 2011 Download Site and after choosing a language version, entering your.
When you try to start any Office for Mac applications (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entourage, or Microsoft Outlook for Mac) in Mac OS X 10.6.x (Snow Leopard), you receive the following error message:
Cause
This error occurs if the Office program was moved or duplicated.
Resolution
Step 1: Check the program path
When the error message is displayed, view the comments under 'Problem Details and System Configuration.'. Note the 'Path' that is listed in the error message, and then close the error message box. The path must be as follows:
Macintosh HDApplicationsMicrosoft Office 2008
Macintosh HDApplicationsMicrosoft Office 2011
If the path in the error message differs, you must move the application folder to its correction location. To do this, follow these steps:
- Locate the Office 2008 folder.
- Click to select the folder.
- On the Finder menu, click Edit, and then select Copy Microsoft Office 2008 or Copy Microsoft Office 2011.
- On the Finder menu, click Go, and then select Applications.
- On the Finder menu, click Edit, and then select Paste the Item.
- Start the Office program to see whether the problem is resolved.
If the problem continues to occur, there might be duplicate entries.
Step 2: Delete duplicate entries
To delete duplicate entries, follow these steps:
- On the Finder menu, click File, and then click Find.
- In the search box, type the program name, and then press Enter. For example, type Excel.
- In the results, look for duplicate instances of the Excel icon. If there is only one icon, go to 'step 3'. If there are several Excel icons, select a duplicate icon. On the Finder menu, click File, and then select Move to Trash.
- Empty the Trash.
- Start the Office program. If the problem continues to occur, remove and then reinstall the Office program.
Step 3: Remove and then reinstall Office
Office 2011
To remove Office 2011, follow these steps:
- Quit all applications.
- In the Finder, click Go select Computer.
- Open your hard drive (Macintosh HD), then open the Application Folder.
- Click to select Microsoft Office 2011 drag and then drop it to the Trash.
- Reinstall Office for Mac 2011.
Office 2008
To remove Office 2008, follow these steps:
- Quits all applications.
- In the Finder, click Go, and then select Computer.
- Open Macintosh HD, then open the Applications folder.
- Open the Microsoft Office 2008 folder.
- Open the Additional Tools folder.
- Double-click the Remove Office file. The 'Remove Office' window will open.
- Click Continue.
- Follow the directions that are provided.
- Reinstall Office 2008 on your computer.
If you are experiencing problems with your Microsoft Office applications, such as applications not opening, not responding or unexpected error messages, then a reinstall or repair might be in order. The first thing to try is a repair installation. A repair installation fixes broken program files that might be preventing Microsoft Office from functioning properly.
Lets take a look at how to do that.
Click Start, type: programs and features.
Hit Enter on your keyboard
Scroll down and select the edition Microsoft Office or the Office application your would like repair. Select it, then click Change on the command bar.
The Microsoft Office setup wizard will begin. Select Repair from the list of options. Click Continue.
The setup wizard will attempt to repair any problems with your Office installation.
After repairs have been completed, click Close and prepare to restart your computer for the changes to take effect.
Reinstall Microsoft Office
The same procedures apply, the only difference being, you will select Remove, see below:
Click Continue and follow the on screen wizard. You will be prompted to restart your machine.
After your computer restarts, proceed to reinstall Office by launching the setup program.
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